Refund Policy

BordQ licenses are digital software licenses delivered instantly after purchase. Because the license key is issued and usable immediately, refunds are handled on a case-by-case basis.

When we do refund

• The license key was not delivered or is not functioning after reasonable troubleshooting.
• You were charged in error (duplicate purchase, billing mistake).
• A technical issue on our end prevents the software from functioning as described, and we cannot resolve it.

When we do not refund

• Change of mind after the license key has been issued and used.
• Incompatibility with hardware or OS versions outside the stated requirements (Windows 10/11).
• Issues caused by third-party software conflicts unrelated to BordQ.

To request a refund, contact us with your order details. Full policy at bordq.online/refund-policy.